(Warning: Content may be unsettling.)
I was an insurance adjuster once, a truly unremarkable job that required a lot of driving. To make matters worse, I worked in Los Angeles, which is world famous for heavy traffic and road rage.
I was on my way to a job in the older part of downtown L.A., a burglary at a business with a very generic name, something like “Acme Industrial.” As soon as I got on the freeway, just like clockwork, some guy started tailgating me, yelling, his face all twisted up. I looked down and saw I was doing the speed limit, so I didn’t speed up and I didn’t move over. I wasn’t in his hurry. He drove past me and, as expected, flipped me the bird. I flipped him one back. We exchanged F.U.’s and he was on his way, tailgating someone else up ahead.
I reached the job and parked, still a little frazzled from the freeway. I entered through the back door. I stopped in the doorway, my eyes adjusting to the darkness. Three grim-faced men in white smocks looked at me. One was rolling out a corpse on a stainless steel gurney. The second was transferring another body from a gurney to a platform which slid into an oven, the interior glowing a searing an angry orange like a portal to hell. The third was sifting ashes in what looked like a cookie pan near the side door of the furnace, chopping it up into a fine powder.
Half a dozen corpses were lined up at the rear of the room, the last line they would ever wait in. It finally dawned on me that I was in a crematorium. I felt an impulse to turn and go back outside when one of the men spoke.
“Can I help you?”
“Uh, yeah. I’m here about . . . the burglary.”
“Oh, you need to talk to George. I’ll get him for you.”
He left me alone with the corpses and the other two men, who solemnly returned to their work. An old woman with wispy, gray hair lay naked several feet away. Her pale blue eyes were dry and vacant like dusty glass ornaments. Somebody’s mother, I thought. Somebody’s wife. I turned away and asked the other two men, “Do you guys ever get used to this?”
“Yeah,” one of them said, “After a while, it’s just another job.”
The man came back and said “George will be right out” then rolled the wispy-haired woman to the oven door. I had seen enough. I went outside and stood in the sunlight.
George came out and we talked business. When we were done, I asked him about his job, if it ever bothered him. He told me the same thing – “You get used to it.” I asked him how. I had to know. I had a feeling I might need to. He said, “It’s not really a matter of how. It’s like being a cop or a soldier. You either turn your mind off or you go nuts.”
A few minutes later, I was back on the 110 heading back to the office. I turned on the radio. I needed to hear some music. I found a bombastic classical piece, the kind you’d want to hear while skiing downhill fast with icy wind in your face. It washed my soul like morphine washes pain from the body.
I called work, said I wasn’t feeling well (which wasn’t completely untrue), and drove to the beach. It had never been more beautiful.
On the way home, I looked in my rear view mirror and, just like clockwork, some guy was tailgating me, yelling, his face all twisted up. I moved over and let him drive on past.
Art credit – Crowded Beach by Jan Matson